CAROL: My husband and I have just moved to town.
LISA: Oh! Well welcome to Dull Springs.
CAROL: Thank you.
LISA: Are you thinking about becoming a member?
CAROL: A member?
LISA: Yes, a member of our store. 
CAROL: Well, I wanted to ask you about renting video tapes here.
LISA: That's what I mean. To rent from us, you need to become a member.
CAROL: Okay. How do I do that?
LISA: I will give you a form to fill out.
Membership is 15 dollars a year. Plus we need to take an extra 35 dollars on deposit.
You get your 35 dollars back when your membership expires.
CAROL: I see. What is that deposit for?
LISA: It's to cover any tapes that may be lost or damaged.
CAROL: Alright. And if I pay the membership fee, how many tapes can I rent?
LISA: You can rent as many as you like.
CAROL: Really? I can rent as many as I like? Free?
LISA: No, they're not free.
Our rentals are 2.78 for most movies. And 3.99 for new releases.
CAROL: I see. And when I rent tapes, how long can I keep them?
LISA: New releases are usually 24 hours.
Normal movies are three to five days, depending on the movie.
CAROL: Hmm. If I rent a new release, and I keep it for two days, do I have to pay extra?
LISA: Yes, I'm afraid so. The late charges for new releases is 3 dollars a day.
CAROL: Wow, that's expensive.
LISA: I'm sorry, Ma'am.
The reason we have that policy is because the new releases are very popular.
We want to make sure the tape is in stock so all our customers have a chance to rent it.
CAROL: Alright. I guess I'll join. Can you give me a form to fill out?
LISA: Sure, Ma'am. We'd be happy to have you as one of our members.