The robot shop sent a reply to Daniel. Read the reply with Daniel.

机器人商店给丹尼尔发来答复（信）。和丹尼尔读该答复（信）。

Dear Mr Chen，

亲爱的陈先生：

We are sorry to hear that you are not satisfied

听说你对你的机器人不满意，

with your robot. We understand why you are so angry．We would like to send you a new robot．You will only need to put the batteries in to make it work.

对此我们感到抱歉。我们理解你为什么如此生气。我们愿意发给你一个新的机器人。你只需要把电池放进去它就能工作。

Of course，you can have your money back if you would riot accept our new product .However, we hope that you will give it a try. We are sure that you will like it. You are welcome to let us know whenever you are not satisfied with it．

当然了，如果你不接受我们的新产品，你可以拿回你的钱。然而，我们希望你会试一下它。我们确信你会喜欢它的。无论什么时候你对它不满意，欢迎告知我们。

Please tell us your decision. If the new robot is your choice，please let us know when we can send it to you.

请告诉我们你的决定。如果这个新的机器人是你的选择，请让我们知道我们什么时候可以把它发给你。

We look forward to hearing from you soon.

我们盼望能很快收到你的来信。

Yours sincerely，

你真诚的，

Lin Fang

林芳

Manager

经理